Telecom Emphasis

Cross Link Consulting, LLC brings experience and expertise to the business communications arena. By evaluating your business model in the light of today's technology, Cross Link Consulting assists you in making the right choice the first time. Our areas of experience and expertise include the following:

  Voice Applications
        Business Phone Systems, Voicemail, Call Accounting
        Voice over IP (VoIP) (design, diagnostics, security, prioritization)
        SIP (system design and implementation)
        Call Centers (design, statistics, diagnostics, and management tools)
        Seamless networking of call flow between sites
        Virtual Offices (Call Flow and management)
        Unified Communications (presence management for voice, IM, voicemail,
                 portal management, single point of contact)
        Unified Messaging (voice, fax, email)
        Over 11 years working in the telephony industry with 1,000s of customers                  from micro to enterprise
        Member of the Mitel Consultant Liaison Program

  Computer Telephony Integration (CTI)
        Interactive Voice Response units (IVRs/VRUs)
        Screen Pops
        Conferencing and Collaboration (Web and Voice)
        Database integration
        Voice Documentation and Voice Recording
        Contact Centers, including Service and Support (voice, email, fax, web chat                  integration)
        eCommerce integration

  Data Environments
        Networking design experience and expertise in Novell, Microsoft, Unix
        LAN/MAN connectivity (routers, switches, firewalls)
        WAN connectivity (MPLS, VPNs, Frame Relay, Metro Ethernet)

Cross Link Consulting is an independent contractor with Fulton Communications, Inc. (www.fultoncommunications.com), a Platinum Mitel Dealer, which has been serving the telephony industry for over 40 years. Fulton Communications has implemented such institutions as Georgia World Congress Center, Georgia Dome, Americas Mart, Assurance America Corporation, Lockheed IT Department, and many more; with the support and connectivity of Mitel's international network of resources. Contact us today, info@crosslinkconsulting.com or call us at 770-378-6904.

Telecom Emphasis

<--- Learn More about What CLC Can Do for YouOR...Click on "Make the Call"...TODAY!

<--- Learn More about What CLC Can Do for You

OR...Click on "Make the Call"...TODAY!